Napa Store Hours
- Monday-Friday: 10AM-8PM
- Saturday: 10AM-6PM
- Sunday: 10AM-5PM
About Us
The Coliseum / Nvsoccer.com is a Napa Valley Soccer store. Founded in October 2001, The Coliseum / Nvsoccer.com is northern California source for the latest soccer footwear, jersey and equipment from leading brands. With four retail location and online store. You can Visit one of our store in Napa Valley, Marin, Fairfield, all based in California or shop on our online store NVsoccer.com.
For 15 years (Our 15 year anniversary will be 2017) we have prided ourselves on delivering the very finest soccer shopping experience to all of our customers in the Bay Area, and now we have quickly grown and have reached all 50 states with NVsoccer.com. We continue to drive ourselves towards excellence in every facet of our company. From retail sales, to the web, we never stop trying to improve for the passion of soccer and our customers.
Our idea has been simple since we opened our first store in 2001. We aim to carry everything soccer related, all in one place. We have since taken our personalized brand to a one stop soccer shop to an online store. (Nvsoccer.com). This allows us to carry all cutting edge cleats, apparel, and equipment. This makes it easy for customers to find what they need quickly.
We pride in providing you the most convenient way to represent your favorite soccer teams on and off the pitch because just like you, we love and live soccer/football.
- Store Hours
- Directions
- Shipping
- Return Policy
- Contact Us
- Terms of Use
- Your Privacy
- FAQ
Store Hours
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Store Hours
Marin Store Hours
- Monday-Friday: 11AM-7PM
- Saturday: 11AM-6PM
- Sunday: 11AM-5PM
Fairfield Store Hours
- Monday-Friday: 11AM-8PM
- Saturday: 10AM-6PM
- Sunday: 10AM-5PM
We are closed on all major holiday including New Years Day, Easter, Fourth of July, Thanksgiving and Christmas Day.
Directions
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Visit our 3 locations
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The Coliseum
1375 W Imola Ave , Napa, CA 94559
(707)226-7069
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The Coliseum
1595 Holiday Ln, Fairfield, CA 94534
(707) 422-7702
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The Coliseum
5800 Northgate Mall #28 , San Rafael, CA 94903
(415) 521-5273
Shipping
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Shipping
Currently we offer FREE Ground Shipping via UPS, for all orders over $99.99.For all orders below $99.99, we offer $10 flat-rate Ground Shipping via UPS
The $10 flat shipping rate and free shipping offer apply only to the 48 contiguous states (Alaska and Hawaii are excluded from the offer).
Do you need Express Shipping? No problem.
You can also select: Next Day Air, 2nd Day Shipping or 3 Day Select Shipping during checkout.
To estimate the cost of these shipping options, first please add items to cart. On the cart page, please select your State and enter your ZIP / Postal code in the 'Estimate Shipping and Tax' section, and then hit 'Get a Quote' button.
Please note that we must receive your order before 3:00pm (PST) to ensure proper processing of Next Day Air, 2nd Day and 3-Day Shipping.
Order Processing and Delivery Time
The Coliseum Inc processes all orders between 10:00 am and 5:00 pm (PST), Monday through Friday. Regular UPS Ground Shipping usually takes from 1 to 5 business days (see map above), depending upon the distance from our delivery center in CA.
International Orders
Yes, we are now offering International Shipping. Please allow at least 14-16 days for delivery. Free Shipping offer is not available for International orders.
Return Policy
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Return And Exchanges
You may return most new, unopened items within 30 days of delivery for a full refund.
- All products for exchange or return must be in new, unused condition with original tags and box.
- Customized items are considered final sale and cannot be returned. Any item that has name, number, and or any badge printed on it is considered a customized item.
- Name sets and badges are final sale and cannot be returned or exchanged.
- Please do not return anything back to The Coliseum/Nvsoccer.com that exceeds the 30 day period, as we will not be able to process a refund or ship the item back to you.
- We do not refund shipping and handling fees.
RETURN INSTRUCTIONS
Please print the return form and insert in your shipping box.
- Ship the package back using the carrier of your choice.
- For your security, please return the products with an insured courier and add in your receipt.
- Reasonable care must be taken when packaging your return so that goods are not damage in transit.
- The Coliseum/Nvsoccer.com is not responsible for items damage or lost in transit.
DEFECTIVE POLICY
Footwear, Goalkeeper Gloves and Equipment
Due to the various playing surfaces and weather conditions, all items especially footwear and goalkeeper gloves will experience normal wear and tear. This includes but is not limited to color loss, loose threads, small gaps between the out sole and the upper and minor tears in the latex palm. It is recommended that for both footwear and goalkeeper gloves that you purchase multiple (training and match) pairs to increase the life of the products.
We guarantee our footwear, goalkeeper gloves and equipment free of defects for 60 days from the date of purchase. In the event that a defect does occur, a store credit will be offered in the return of the defective merchandise. Manufacturer warranties that surpass The Colieum/Nvsoccer.com 60 day defect policy will have to be handled directly with the manufacturer.
Contact Us
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Contact Us
CUSTOMER SERVICE HOURS
- Monday-Friday: 10AM-8PM PT
- Saturdays & Sundays Closed
phone
Terms of Use
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Terms and Conditions
1.Scope
The Terms and Conditions apply to all use of the The Coliseum Inc website: NVSoccer.com (the "website") and purchase of products through the website. By your use of the The Coliseum Inc Website or purchase of products through the website, you agree to the Terms and Conditions. By using the The Coliseum Inc Website or purchasing products through the The Coliseum Inc website, you agree that agreements, notices, disclosures that The Coliseum Inc provides and delivers electronically satisfy any legal requirements that such agreements, notices, disclosures be in writing.
2.Orders
By purchasing a product using the The Coliseum Inc website, you represent to The Coliseum Inc that you are an adult and that you are authorized to make the purchase.When you use the The Coliseum Inc website, you are responsible for maintaining the confidentiality of your login information.
3.Reservations and exceptions
Products and prices presented on this website are not an offer to sell goods - they are advertisements to receive offers. Prices are subject to change without prior notice and orders may need to be modified or canceled after they have been submitted via the website. The Coliseum Inc may have to contact customers about price changes or availability issues after order has been submitted..
The Coliseum Inc reserves the right to change prices and descriptions for products presented on the website at any time without prior notice. The Coliseum Inc aims to always present the most accurate information, however product description inaccuracies, typographical errors and pricing errors may occur occasionally. Such errors found in product specifications and pricing will be corrected when discovered.
In such cases, The Coliseum Inc reserves the right to withdraw presented products and cancel or modify orders that include products with incorrect descriptions or price. If an error in pricing is discovered after an order has been submitted, The Coliseum Inc will attempt to contact the customer regarding the order.
4.Product availability
The Coliseum Inc attempts to present correct availability of all products, but an error may occur sometimes. Should ordered product not be available, The Coliseum Inc will attempt to contact the customer and modify the order or cancel the order and issue an appropriate refund.
5.Delivery and reservation of title
Products ordered will be delivered to the address submitted when placing the order, through either UPS or USPS. You agree that products ordered and sent to you remain property of The Coliseum Inc until full payment has been received.
6.Applicable law
By using the The Coliseum Inc website, you agree that the laws of the state of California shall govern these Terms and Conditions without giving effect to any conflict of laws principles. The Coliseum Inc reserves the right to make changes to the website and these Terms and Conditions at any time by updating this posting. By using the The Coliseum Inc website, you agree to be bound by the Terms and Conditions in effect at the time of your use or purchase.
7.Disclaimers and limitations of liability
The Coliseum Inc website is provided on an "as is," "as available" basis. The Coliseum Inc does not warrant that use of The The Coliseum Inc website will be uninterrupted or error free. The Coliseum Inc does warrant the accuracy or completeness of the content provided on the website. You agree that use of the Website is at your sole risk. You agree that under no circumstances shall The Coliseum Inc be liable for any direct, indirect, incidental or consequential damages that result from the use of or inability to use the website.
8.Links to other websites
The Coliseum Inc website may include links to other websites that are owned and operated by third parties. You agree that The Coliseum Inc is not responsible for the operation of or content located on any such website.
Your Privacy
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Privacy Policy
Information Collection and Use
The Coliseum Inc. is the sole owner of information collected on this site. We will not sell, share or rent this information to any outside parties, except as outlined in this policy.
The Coliseum Inc collects information from our website's users to process orders and provide related information, such as order confirmation and order status updates. Collected information includes name, shipping and billing address, telephone number, email address and payment information.
Users who want to access and use "My account" section of the website are also required to submit a password. The password to your account section should remain confidential and should not be shared with others.
If you choose to receive newsletter and special promotions from The Coliseum Inc, then the contact information provided will be used to deliver these items.
Registration
To be able to process your order placed on The Coliseum website, you may be asked to complete the registration form. During registration, you will be asked to provide your contact information, including your name, e-mail address, phone number and street address - the information will be used to provide you with services such as order status updates via e-mail.
Orders
Most of the information that we collect is used to process customers' orders. During the order process, you will have to provide financial information such as your credit card number, card holder's name, expiration date and billing address – this information is needed to process and fulfill the order. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. We share this information with Paypal and merchant bank for authorization and approval. The Coliseum Inc. does not share your personal and financial information with any third parties, except those specified in the Sharing section below.
Cookies
Content of the The Coliseum Inc. store may be customized for your browser based on cookie files. Cookies must also be accepted to be able to add items to cart. If cookies are disabled in your browser, The Coliseum site cart will not function properly, order related information cannot be correctly processed and order cannot be placed. We do not share any identifiable information provided by this cookie with any third party. We may link data stored in cookie files cookies to the personally identifiable information you submitted while on our site to personalize shopping experience and keep your browsing preferences. Some of our business partners also use cookies on our site. The Coliseum Inc. does not have control over these cookies. The privacy statement is related to cookies used by The Coliseum Inc. only and does not cover the use of cookies by any business partners. .
Log Files
Our sever logs can be used to administer the website, track how users move through the website and improve their experience, gather demographic information for aggregate use or for security reasons. We do not distribute or share IP information with third parties.
Information Sharing
The Coliseum Inc. may employ third party companies to perform functions on our behalf, including fulfillment, package delivery, marketing assistance, IT assistance, analytics, postal and e-mail delivery, customer service, data analysis, and credit card processing.
These third parties employed by The Coliseum have limited access to your personal information and may not use it for any other purposes.
As The Coliseum continues to grow and evolve, we may acquire or sell business subsidiaries or units. In such cases customer information can be transferred in these types of transactions. In such a situation, your personally identifiable information would only be used in a way consistent with the pre-existing Privacy Policies.Please note that The Coliseum Inc. reserves the right to disclose your personally identifiable information as required by law, and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order or legal processes.
Children
The Coliseum Inc. does not sell products for purchase by children. We offer youth-oriented products for purchase by adults only. Users who are under age of 18 should only use our website in a presence of parent or guardian. We do not knowingly or intentionally collect personal information via the Internet from children under the age of 13.
Links to other websites
The Coliseum Inc. website may contain links to other websites. Please note that The Coliseum Inc. is not responsible for privacy practices of such other websites.
Security
Safeguarding your personal information is a top priority. We're committed to providing a secure, friendly website where customers can shop without concern. When you provide your information or place an order on The Coliseum Inc. website, our encryption process allows us to securely transmit your data over the Internet.
When you submit sensitive information via The Coliseum Inc. website, your information is protected both online and offline.
When The Coliseum Inc. website asks you to enter sensitive information, such as your credit card information, the information is encrypted and is protected with the best encryption solution currently available: SSL. The Coliseum Inc. uses the most advanced form of SSL encryption available.
The Coliseum Inc. server is housed and maintained in a secure location. Access to the server is strictly monitored and protected from outside access. Internet access is restricted and protected by firewalls and password protection. Only personnel with proper security clearance have access to these restricted areas where servers are located. If you have questions or concerns about The Coliseum Inc. security practices or if you would like to request that your information be deleted from our database - please email us at info@coliseumsports.com.
Email newsletters and Special Offers
Our newsletters and special offer are sent only to customers . All The Coliseum website users can choose not to receive this type of communication.
Opting-out
Customers who previously granted permission can opt out at any time from receiving newsletters and special offer. Users who no longer wish to receive our newsletter or promotional materials can request to be removed from our newsletter list to: newletter@nvsoccer.com
Reviewing & Updating Personal Information
Customers may review and change their stored account information such as street address or email address through our website, by visiting our "My Account" section. You must login with your username and password in order to access "My Account" section. If you forget both your username and password, please contact our customer service department for assistance.
Notification of Changes
If we decide to change our Privacy Policy, we will post those changes to this privacy statement and other places we consider appropriate. We reserve the right to modify this privacy statement at any time
FAQ
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Frequently asked Questions
Returns and Exchanges Information
What is The Coliseum/Nvsoccer return policy?
We gladly accept returns on most new, unopened items within 30 days of delivery for a full refund. Please ensure that the items are in the condition in which they were received to guarantee a full refund.
Can I return or exchange a customized Jersey?
Customized items are considered final sale. Any item that has a name, number, and/or any badge printed on it is considered to be a customized item and cannot be returned or exchanged. Please make certain that before placing a customized item you are aware of our return policy.
Can I return or exchange an item at any Coliseum retail Location?
Currently we do not offer returns or exchanges in any of our store locations for online orders. All online returns should be sent to the return address we have provided. With our return form to insure promptly refund.
What address should I ship my return to?
All returns should be sent to our return address: The Coliseum/Nvsoccer Returns 2532 Jefferson St Napa CA, 94558
Do I have to pay for the shipping of my return?
Yes, the Coliseum/ Nvsoccer does not cover for your return expenses. We do not refund shipping and handling fees. You may select the carrier of your choice to minimize the cost of the shipping.
How long does it take to process a refund?
Once the item is received and upon inspection we will process the refund that same day. It usually takes 1-3 business days for the funds to appear in your account.
Shipping Information
Do you ship internationally?
Yes, we are now offering International Shipping. Please allow at least 14-16 days for delivery. Free Shipping offer is not available for International orders.
The shipping address is incorrect, what should I do?
If an order is placed with the wrong shipping address, and the order has not yet been shipped please contact customer service immediately (877)-854-1611. We will adjust the correct address at no additional cost.
If the order has been ship using standard ground the shipment can be intercepted if customer service is notified 2 business days prior to the schedule delivery date posted on the shipping tracking information. For Express shipping interception may not be possible.For shipments requiring interception, we reserve the right to charge a fee of $12.
Do I have to sign for my package?
No. Signature is required for any packages sent from the coliseum/Nvsoccer.
When will my order Ship?
Most orders are processed between 10:00am and 5:00 pm (PST) Monday through Friday and shipped within 1-2 business days. Customized items will ship within 3 business days or upon completion.
Do you ship to Hawaii, Alaska, PO Boxes or Military APO/FPO addresses?
We offer flat shipping rate options to Hawaii and Alaska and US territories (Puerto Rico) $25 for Standard Shipping. Shipments can be sent to both PO boxes and Military APO/FPO addresses.
Jerseys & Customizations
Do you offer name and number printing on jerseys?
Yes. We offer the official license names and numbers of your favorite players.
How do you customize Jerseys?
Here at The Coliseum/Nvsoccer we customized jerseys using the same process as the authentic player’s jerseys. All officially licensed letters, numbers and badges are applied using a heat- press.
What does official mean?
The letters, numbers, and badges we use are the officially licensed products used by the teams on game day. The team characters and league badges we use look identical to those found on the authentic player jerseys and are approved by the team, the league, and the manufacturer.
What is the difference between replica and authentic Jerseys?
All products at The Coliseum/Nvsoccer are 100% authentic from the most trusted brands in the industry, including Nike, Adidas, Puma, Under Armour and many more. The main difference between a replica (or fan / stadium) jersey and an authentic (official) jersey is pretty straightforward - one is made for the fan and the other is designed specifically for the player. Replica jerseys are very similar to the authentic jerseys in terms of appearance, but there are usually a few small differences between the two with regards to design and fit. The authentic jersey is what the players wear in the game. It usually has a more tailored fit to it, small holes (or vents) in the rib / neck area and costs a bit more as well.
Payment Information
What forms of payment do you accept?
We currently accept visa, MasterCard, Discover American Express, PayPal and Amazon Payments.
Why did my order get decline?
An order can get declined for various reasons, but most orders that get rejected are either due to suspected fraud or because there was a mistake when entering the billing information. Please ensure that you are entering all details correctly when checking out. If you have any questions as to why an order was declined please contact our customer service and we would gladly assist you. Nvsoccer reserves the right to decline any orders in which fraud is suspected.
General/Account Information
Is it safe to shop at The Coliseum/Nvsoccer?
Yes, we take many precautions to ensure your shopping experience is secure and protected. Any personal information that is submitted will be kept safe and not be shared with any third parties. We process your payment information through authorize.net and do not store any of your credit details on our servers.
How do I check the status of an order that I Placed at Nvsoccer.com?
If you are a Registered Member at The Coliseum/Nvsoccer.com you will be able to view past orders placed at NVSOCCER.COM. You will need to login to your account, and then click My Orders. You will be able to view all of your previous and current orders.